◦ Exchange/return is not possible for reasons other than product damage. ( ※ Check the customer center for exact information.)
◦ Exchange or return is not possible if the product is received and used, or if the packaging or trademark is damaged.
◦ Please take a picture and invoice of the damaged part when it is damaged during shipping.
(※ Please take it in as much detail as possible.)
◦ Hanbok, season products (e.g., Halloween, Christmas, etc.) and sale products cannot be returned.
◦ Accessories such as necklaces and hats can only be exchanged within the same product.
◦ Products that say "Exchange or return is not possible" cannot be exchanged or returned.